Returns & Exchanges

At Urth, we stand behind the precision and quality of our electronic devices. If you are not completely satisfied with your purchase, you can return your item in its original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Package Your Device

  Carefully place the item, including all original cables, manuals, and accessories, into the original box to ensure safe transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location; once our technicians verify the hardware, your refund will be processed within 5-7 business days.